TERMS & CONDITIONS

Please be aware there are current COVID restrictions in place in Tasmania, visit https://www.coronavirus.tas.gov.au/ to understand what you need to do when visiting our property.

 

Accommodation & Tours

These terms and conditions apply to all accommodation and tours made available by KING ISLAND TOURS / KING ISLAND ACCOMMODATION & TASTE OF KING ISLAND. By making a booking for accommodation or tour, you warrant that you have read these terms and conditions and agree to be bound by them subject to such changes as are notified to you from time to time. 

 

General Terms

All accommodation is subject to availability. All tours are subject to availability. Tours WILL DEPART AS PLANNED REGARDLESS OF WEATHER CONDITIONS. ALTERNATIVE DINING WILL BE ARRANGED.

 

Booking Policy

All accommodation and tour bookings must be guaranteed at the time of reservation by the provision of a non-refundable deposit. By providing credit card details you warrant that you have the authority to use the credit card and you authorise KING ISLAND TOURS / KING ISLAND ACCOMMODATION OR TASTE OF KING ISLAND to charge the cost of your booking to the credit card.

 

Exceptions:

  • Some packages and offers are non-changeable, non-refundable and non-cancellable with full prepayment required at time of booking, and may have minimum stay conditions. You will be advised of any special terms and conditions at the time of booking.

 

Cancellation Policies

CANCELLATION FEES FOR KING ISLAND TOURS / KING ISLAND ACCOMMODATION & TASTE OF KING ISLAND:

 

  •     30 DAYS OR MORE: A DATE CHANGE CAN BE MADE.

  •     14 DAYS: A CHARGE OF 100% WILL OCCUR.

 

** IMPORTANT COVID-19 INFORMATION FOR GUESTS**

 

KING ISLAND TOURS / KING ISLAND ACCOMMODATION & TASTE OF KING ISLAND are committed to offering our guests flexibility to assist in dealing with these unique circumstances, irrespective of how you have booked. 

 

In light of the current COVID-19 pandemic, we understand that travel restrictions could be in place for when you choose to travel. Should any relevant State and Federal Government Travel Restrictions mean that you will be unable to change or cancel your booking inside the cancellation conditions of your reservation, we will allow a change of date within 12 months of your stay, subject to availability.

 

If you, or a person in your reservation, is displaying symptoms of COVID-19 within cancellation penalty conditions of your arrival date, we may allow one penalty-free change to a date within 12 months of your original stay, subject to availability. All other conditions as per the original booking remain applicable.

 

We reserve the right to refuse entry or service to a guest displaying COVID-19 like symptoms at check in. No refund of any amounts paid will be made and you are responsible for your costs or expenses that may arise from this refusal. In no event shall KING ISLAND TOURS / KING ISLAND ACCOMMODATION & TASTE OF KING ISLAND be liable for any loss of any nature arising out of such an event.